Privacy Policy

At AROMASTRA, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or interact with our products and services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you contact us, place an enquiry, or communicate with us via forms, email, or WhatsApp, we may collect:

Name
Phone number
Email address
Address (for enquiries or orders)
Business details

b) Non-Personal Information

We may automatically collect certain non-identifiable information such as:

Browser type
Device information
IP address
Pages visited on our website
Time and date of access

This information is used solely to improve website performance and user experience.

2. How We Use Your Information

The information collected is used for the following purposes:

To respond to enquiries and customer support requests
To process orders, bulk enquiries, or export communications
To improve our products, services, and website experience
To send important updates related to our business or policies
To comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance user experience
Analyze website traffic
Understand user preference.

You can choose to disable cookies through your browser settings; however, doing so may limit certain website functionalities.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure. Therefore, absolute security cannot be guaranteed.

5. Third-Party Services

Our website may contain links to third-party websites or services (such as social media platforms). AROMASTRA is not responsible for the privacy practices or content of these external websites.

We encourage users to review the privacy policies of third-party websites before sharing any personal information.

6. WhatsApp & Direct Communication

If you choose to contact us via WhatsApp, email, or phone, you acknowledge that:

Communication may be stored for customer service and record-keeping purposes
We do not misuse or share such communications with unauthorized parties

7. Children’s Privacy

AROMASTRA does not knowingly collect personal information from individuals under the age of 18 years. If such information is inadvertently collected, it will be deleted promptly upon identification.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Your Rights

You have the right to:

Request access to your personal information
or deletion of your data
Withdraw consent where applicable

To exercise these rights, please contact us using the details provided below.

10. Legal Compliance

This Privacy Policy is governed by:

The Information Technology Act, 2000 (India)
Applicable rules and regulations related to data protection
International best practices for online privacy and data security

11. Changes to This Privacy Policy

AROMASTRA reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

We encourage users to review this page periodically to stay informed.

12. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

📧 Email: food.aromastra@gmail.com
📍 Address: Satara, Maharashtra India 415002